Soft skills, attendance, host business policies, conduct, relationships, and sexuality
Cultural Awareness/Appropriateness
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Kia Baird Posts: 1
11/7/2019
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Hi All,
I have an intern who can sometimes make inappropriate comments related to race. Many of the comments are things that you would expect from someone who hasn't had much exposure to different cultures, thus prompting the intern to ask questions, or draw conclusions about folks of cultures other than her own. I understand that she is doing this with no ill intent but I am curious of a way to address this without trying to change/attack her (possible) family values, and in a way that will work with interns who have differences in their processing.
I know I need to address it, as some of my teammates have been offended and I do not want her to offend anyone at the host sight.
Help!! :-)
Thanks,
Kia B.
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+1
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Brian Love Posts: 5
11/20/2019
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I really found these helpful! I haven't used all the games, but this might be a good start.
https://www.officevibe.com/blog/diversity-and-inclusion-activities
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-Brian Love
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Heather Morath Posts: 40
3/16/2020
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Hi Kia,
This is a challenging one for interns that have not been exposed to people of different racial, ethnic, and/or cultural backgrounds. Social stories and role playing can be effective methods for teaching this.
In addition to these teaching methods though, I would make sure you are explicitly clear on what the company policies are related to topics such as conduct, harassment, and workplace violence. These policies are typically pretty rigid. If an intern makes a racially motivated comment that is heard or reported they will likely be asked to leave without opportunity for a second chance or additional teaching. I would recommend asking your business liaison to share applicable company policies with you, and then you can explicitly teach things like, if you say or do.....then you will be fired, etc.
edited by Heather.Morath@cchmc.org on 3/16/2020
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